Postponing and Cancellation Policy

Postponing the course participation

If you wish to reschedule course attendance, you must make a request to learning@arcstake.com 5 business days before the course start date. Requested pospone is not charged extra.

You cannot make a request to postpone the course less than 5 working days before the start date of the course.

Cancellation of participation in the course

By completing your registration for a course and making a payment of full or installment fee, you agree to the following Terms and Conditions:

You have the right to cancel your booking at any time at the following terms:

  1. Any course canceled after registration – an administration fee of 25% of the course price applies (which will not be refunded), the remaining deposit will be refunded. You must request the cancellation of the course 5 working days before the start date of the course.
  2. You are not eligible for a refund if you have made a request to cancel the course less than 5 business days before the course start date.
  3. ARC Academy reserves the right to cancel a course if the number of participants has not reached the minimum required to conduct the course effectively. The company also reserves the right to cancel in the event of an unforeseen circumstance, which does not allow the event to be held in a safe environment. In case of cancellation, ARC Academy will either propose an alternative course date or offer a full refund of the fee paid.

Cancellation procedure

All requests to cancel attendance at the course are sent to learning@arcstake.com. Any refund will take take up to 30 days to process. 

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